SIPDROID Review – Open Source VOIP Client for your Android phone

September 2nd, 2010 Rob Billings No comments

Sipdroid is a free application for the Android platform that has a variety of benefits for Android users. We just started using this application at GoldenGolden reviewsGolden reviews and have found it very useful when we are out on the road and need to get in contact with our customers.

Sipdroid allows you to use your Android phone with just about any SIP phone service or PBX. The best part about Sipdroid is that it integrates into your phone, eliminating the need for a separate phone book.   In our experience the calls are clear, you cannot tell the difference between the cell phone running SIP or any other VOIP phone.  You can use your Android contacts in the same way as if you were making a normal call from your cell phone.

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5 Steps to Creating the Best Blog for Your Business

September 1st, 2010 Kristin Page No comments

Writing! It’s no secret that blogging very quickly became a trend among businesses. With the blog more than likely being the most updated place on your website, one of the first places people look on a website is at the blog.

Watching the “blogging boom” happen has allowed me to see a variety of ways that businesses are blogging. Some ways work better than others. Here are a few tips to getting your company blog up and running at a good pace.

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Listening to Customers | Customer Service Tips Part 3

September 1st, 2010 Teresa Zorzi No comments

Old-fashion listeningWe’ve already discussed 2 extremely important Customer Service practices in the past weeks: 1. BUILDING a RELATIONSHIP with your customers and 2. Follow THROUGH on Promises. Couple those two practices with this weeks for even more success.

LISTEN to your customers needs.

This may sound overly simple and that’s because IT IS. However, all too often, companies spend more time NOT listening to their customers than they do actually listening. There isn’t anything more frustrating than telling someone what you want or what your problem is to later find out that that person hasn’t been paying attention and you need to re-explain what your looking for or your problem is.

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Every Business Needs a Phone System

August 31st, 2010 Phil Parris No comments

IMG_6025 What do Pizza, college apartments and homes for sale have in common?  They are all types of businesses that need phones.  Actually most large, medium and even small businesses need some sort of PBX type system so they can receive and make calls to conduct every day business.  TwitterTwitterTwitter and FacebookFacebookFacebook are nice for some contact but when it comes to your customers  spending money,  they better be able to call you.

In the consulting business we’ve worked with all types of phone systems.  Some are large complex monstrosities that require an entire room and some are so small they look (and act) like a toy with nothing more than a small plastic box.  Some giant corporations have had the same system since the ’70s.  Some small businesses spend a fortune with no way to gain new features.  Don’t buy a so called solution just because a pushy sales person said you need to.

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Brochure / Catalog Websites – Why A Website Works for You Pt. 2

August 30th, 2010 nat finn No comments

If you are looking for a “traditional” website that displays you company, your product and your services in a simple, easy-to-digest format, then you’re looking for a “brochure” style website.

Also known as the “catalog” style (as well as by other words), Golden’s brochure website design makes it so that all the essential content you would like visitors to view is never more than a click or two away. Read more…

Make Phone Calls Through Your Email

August 27th, 2010 Kristin Page No comments

Google There’s no doubt in this world that times in the technology world are changing. It seems like there isn’t a week that goes by where we don’t see a majorMajor Tom reviewsMajor Tom reviews announcementAnnouncement reviewsAnnouncement reviews. This week, it’s all about Google VoiceGoogle VoiceGoogle Voice… and GmailGmailGmail.

You read it right, Google Voice and Gmail now overlap more than just an email when you get a phone call.

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Windows scripting and automation using AutoIt – Entry 2 – Practical application of Arrays and Random Generation.

August 26th, 2010 Nick Froeschke 6 comments

AutoIt

During the last post we covered a sample script using a file, array, and random number generation to build a basic randomized restaurant picking script.  For this post we are going to use some of those same concepts for a more practical purpose: a basic password generator.

The password generator will use the same concept of random numbers, as well as the use of four different arrays.  This will also be a relatively short script, but one that will be expanded upon in future posts.  Also, this is one of several ways that this specific function could be done, but this is probably the easiest to begin with.

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Facebook Places: Lessons Learned the Hard Way – Part 1

August 25th, 2010 nat finn No comments

To keep up with the phenomenally successful location-based social networking tool, Foursquare, Facebook recently launched Facebook Places. So if you’re paying attention at home, you can tell your friends where you are via three major platforms:

Back to the topic:  Facebook Places

I’ve learned a few lessons the hard way when setting up Golden’s Facebook Places page. I thought I’d share them in hopes that others are spared these little agonizing moments.

How to access Facebook Places (at the time of this writing)

There are only a couple ways to access Facebook Places at the time of this writing. And only one of them are worth checking into:

Yeah, the iPhone app is the one worth checking into. Don’t worry, the other major cell phones will have Facebook Places soon enough. And though the iPhone app provides more features, each method has their quirks: Read more…

Actions speak louder than words | Customer Service Tips Part 2

August 25th, 2010 Teresa Zorzi 2 comments

promisesIn the last post, I discussed how important relationship building is with your customers. However, building a relationship is only a piece of the puzzle when it comes to practicing good customer service. It’s an excellent practice to get into, but it can’t be the only part of customer service that you do.

You will be judged by what you DO, not what you say.

We’ve all heard the saying “actions speak louder than words.” This saying couldn’t be more true when comes to your customers. They don’t want to hear how wonderful your company is, they want to SEE how wonderful your company is. Read more…

HTC EVO 4g – Who needs a phone when you can have a mini Tablet PC?

August 24th, 2010 Rob Billings 7 comments

HTC EVO 4G I should start with a disclaimer: I prefer AndroidAndroidAndroid over iPhone OS, so don’t be surprised if I jab my Apple loving friends or their devices.  I don’t despise Apple, I think they are a marvelous marketing company with a good product for the confined space you are allowed to operate in.  Ok, so I’m not a fan, but I could never stay in my own back yard.

The first thing you’ll notice about the HTC Evo 4G is its large 4.3-inch 480 x 800 pixel screen.  Those with small hands will have a lot to handle here; others will have a lot to handle with the power of this device.  I really have a hard time calling the HTC Evo 4G a phone, since that is a low percentage of what I use it for.  The HTC Evo 4G is a mini tablet that can make phone calls and do so much more.

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